1. Information We Collect
InboundRadar collects account registration information, billing and workspace details, product usage data, support communications, and configuration data for connected tools such as CRM, enrichment, and messaging integrations.
When customers install our tracking pixels on their websites, we may process technical event data such as page views, referrers, device and browser information, IP-derived network signals, and timestamps to provide website analytics and B2B identity resolution.
2. How We Use Information
We use information to operate InboundRadar, resolve company-level website visits, generate account insights, send configured alerts, sync records to connected systems, secure the platform, and improve product performance.
We may also use aggregated or de-identified data to understand trends, measure feature adoption, develop analytics models, and improve the accuracy of B2B identity resolution without directly identifying individual website visitors.
3. Sharing and Service Providers
We share information with service providers that help us host, secure, analyze, support, and deliver the InboundRadar platform. These providers may process data on our behalf under appropriate confidentiality and data protection obligations.
Customers control many integrations and exports. If your workspace connects InboundRadar to a CRM, sales engagement tool, warehouse, or messaging platform, configured account insights and website analytics data may be transmitted to those destinations.
4. Choices, Security, and Retention
Customers can manage workspace users, tracking pixels, integrations, and data retention settings from the platform where available. Individuals may contact the relevant InboundRadar customer for questions about that customer's website tracking practices.
We use administrative, technical, and organizational safeguards designed to protect data. We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.